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Privacy Policy

Pacific Rock Capital ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you apply for a loan through our online application service.

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Information We Collect

  • Personal Information: We may collect personal information such as your name, address, email address, phone number, Social Security Number, Tax Identification Number, and other identifying information.

  • Financial Information: This includes your income, credit history, bank account details, and other financial data necessary for loan processing.

  • Property Information: If applicable, details about the property involved in your loan application.

  • Usage Data: Information about how you use our website, including IP address, browser type, access times, and pages viewed.

 

How We Use Your Information

  • Loan Processing: To evaluate and process your loan application, including verifying your identity, assessing your creditworthiness, and determining loan eligibility.

  • Communication: To contact you regarding your application, provide updates, and respond to your inquiries.

  • Legal Compliance: To comply with legal obligations, regulatory requirements, and court orders.

  • Improvement and Analysis: To improve our services, conduct analytics, and understand how users interact with our website.

 

How We Share Your Information

  • Service Providers: We may share your information with third-party service providers who assist us in processing loan applications, conducting credit checks, and providing other services on our behalf.

  • Affiliates and Partners: With your consent, we may share your information with our affiliates and business partners for marketing and other purposes.

  • Legal Requirements: We may disclose your information if required by law, regulation, or legal process, or to protect the rights, property, and safety of Pacific Rock Capital, our customers, or others.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new entity.

 

Data Security

We implement industry-standard security measures to protect your personal and financial information from unauthorized access, use, or disclosure. However, no data transmission over the internet or electronic storage method is completely secure, so we cannot guarantee absolute security.

 

Your Choices

  • Access and Correction: You have the right to access and correct your personal information. Contact us at support@pacificrock.co to make a request.

  • Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in those communications or by contacting us at support@pacificrock.co.

  • Cookies: You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. If you disable or refuse cookies, some parts of our website may be inaccessible or not function properly.

 

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

NMLS Consumer Access: 2569027

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